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Connecticut Disc and Laser Therapy Centers

Heel Pain · Shelton, Connecticut

Pain Under the Heel or Behind It? Plantar Fascia vs. Achilles

Heel pain has more than one possible source. Learn why pain underneath the heel differs from pain at the back and how that changes the evaluation.

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Updated November 4, 2026By Dr. James J. Dalfino
Woman seated beside walking shoes gently touching the back of her heel.

People often use heel pain as a single label. Yet the sole of the heel and the back of the heel are different areas with different structures. Treating them as interchangeable can lead to the wrong stretch, the wrong shoe experiment, or a long delay before getting useful advice.

Start by identifying the most painful spot and when it hurts: first steps after rest, longer walks, hills, or contact with the back of a shoe.

Underneath the heel: one pattern to recognize

Plantar fascia-related pain is often felt beneath the heel and may be noticeable with the first steps after rest. That pattern is useful, but it does not rule out other causes such as a stress injury, nerve irritation, or a heel-pad problem.

Tell your clinician whether pain eases as you move, returns with prolonged standing, or is becoming more constant. A change from a familiar morning pattern to severe pain with every step deserves a fresh assessment.

Behind the heel: a different conversation

The Achilles tendon connects the calf to the heel. Symptoms may occur where it attaches or higher along the tendon. Hills, running, and shoe contact can be relevant, but the examination must establish which tissues appear involved.

Do not automatically copy a heel-drop exercise from a video. Different locations and presentations can require different approaches. A deep stretch off a step may be poorly tolerated, particularly near the tendon’s insertion.

Review changes in footwear and activity

Think about new shoes, a return to walking, extra stairs, or a sudden increase in running. A pair of shoes that is comfortable for one activity may not suit a much longer day on your feet.

Temporarily adjust the amount and type of activity that repeatedly aggravates the symptoms. Use a brief diary to compare the same walk in different footwear rather than changing shoes, exercises, and activity all at once and losing track of what helps.

Do not stretch through a suspected rupture or fracture

A sudden pop, feeling as though you were kicked in the back of the ankle, or new difficulty pushing off needs prompt assessment for a possible Achilles injury. Inability to bear weight after trauma is another reason to seek urgent care.

A red, hot foot, a wound, fever, or concerning changes in a person with diabetes should also be assessed promptly. Those symptoms belong in a medical evaluation rather than a routine stretching program.

Make the treatment match the location

Our Shelton evaluation can review gait, local tenderness, calf and ankle function, and the relevant history. Imaging or referral may be appropriate when the findings raise questions that cannot be resolved clinically.

Care may include activity planning and an individualized exercise discussion. Selected technologies may be considered when suitable, but they should not be described as rebuilding a tendon or eliminating every cause of heel pain. A clear diagnosis and a realistic functional goal come first.

Common questions

Is a heel spur always the cause of pain?

No. A spur on an image does not prove it is the source of the symptoms. The history and examination need to fit.

Can the same person have Achilles and plantar heel symptoms?

Yes. Overlapping symptoms are possible, which makes it especially useful to identify each location and trigger separately.

Your next step in Shelton

For symptoms that keep interfering with daily life, start with an individual evaluation. Our Plantar Fasciitis page explains the clinic’s approach, and our pain management overview can help you explore the broader options.

Connecticut Disc and Laser Therapy Centers is located at 2 Trap Falls Road, Suite 208, Shelton, CT 06484. Call 203-922-9277 or review the $99 new patient visit to learn what the consultation includes. Treatment recommendations depend on your findings.

Related reading

Sources and further reading

These resources support the general education in this article. Individual advice depends on your medical history and examination.

Dr. James J. Dalfino

Dr. James J. Dalfino

Clinic director of Connecticut Disc and Laser Therapy Centers in Shelton, Connecticut.

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2 Trap Falls Road, Suite 208 · Shelton, CT 06484
(203) 922-9277